Delivery & returning
Delivery & Returning Your Product
FREE SHIPPING in England for purchase above £150!
In case of a total purchase below £150 , there is a delivery fee of £11.
Products that are marked IN STOCK IN THE UK will be delivered in 1 day (if bought before 12:00pm. If they are ordered after midday, it cannot be guaranteed that they will be delivered the next day.)
The products that are available in the UK can also be picked up at our office at address: 10 Droveway, IG 10 2LZ, Loughton, United Kingdom.
If the products are not in stock in the UK, the delivery usually takes 4-5 working days.
Delivery in the UK is mostly arranged by courier service DPD, DHL, Royal mail and Hermes.
DELIVERY & RETURNING OF YOUR PRODUCT OR FULL REFUND
Delivery and charges:
EV Expert offer a variety of delivery charges, depending on the service you require and your location. For detailed information enter your delivery location in the form in the shopping basket to see available couriers and delivery charges to your location.
We shall be under no liability for any delay in delivery or for a failure to deliver or the consequence resulting from such delay that is caused by an event beyond our control or your failure to provide us with adequate delivery instructions or other information that are relevant to the delivery of your purchased goods.
If we become aware of an unexpected delay, we will inform you and will arrange a new delivery date with you.
If you fail to receive the delivery of your order on the agreed date, then we will store the Goods until it can be delivered and may charge you a reasonable sum to cover any redelivery expenses incurred by us.
In the rare event that we are prevented or fail to deliver the goods, our liability (and your sole and only remedy) for such non-delivery will be limited to redelivery of the goods within a reasonable time or refunding the price paid by you for the goods.
It is your responsibility to check that the goods delivered are in full working order before they are included in any other product or as a part of those or are sold to a third party.
Each delivery of the goods shall be accompanied by a delivery note detailing the order specification.
Cancelling an order, Returning of your product or full refund:
Cancelling purchase agreement and returning products are accepted for a maximum of fourteen (14) days from acceptance of the product by purchaser. The product must be returned with no sign of damage and defects within fourteen (14) days at the seller's address 10 Droveway, IG 10 2LZ, Loughton, United Kingdom.
If the seller receives products with no sign of damage and failure, then he will arrange a full refund to the purchaser's account within fourteen (14) days from receiving cancellation of the order.
For more information, refer to the Terms and Conditions.